Napoleon Sports & Casino has reached an agreement with Austrian service provider Neccton over the use of the Mentor-program. Mentor is an AI-based tool that tracks possible problematic gambling behaviour and alerts operator/player. Napoleon Sports & Casino will soon integrate Mentor on its platform and make yet another important step into the direction of optimal player protection.
At Napoleon Sports & Casino, the top priority is to offer players a safe environment to play responsibly.
With Mentor, Napoleon Sports & Casino will implement a groundbreaking player tracking tool. Mentor identifies possible problematic gambling behaviour. It alerts the operator and contacts players who display critical behavior. For example, players are informed when their deposit frequency is increasing significantly. This will make players more aware of their behavior.
Dr. Michael Auer, director at Neccton and head of development: “We started our research in gambling 15 years ago and have published multiple academic studies in the area of player tracking and responsible gaming. We have also shown that players who gamble responsibly are more loyal and the customer lifetime is significantly longer. We are proud to assist millions of players across dozens of brands across the world.”
Tim De Borle, CEO of Napoleon Sports & Casino: “We were convinced by possibilities of the artificial intelligence of Mentor. It has already proven to achieve excellent results in the field of responsible gaming, which is at the core of our business. We want every player to have a good time on our site. Responsible gaming is crucial to achieve that.”